Privacy Policy
Privacy Policy
Last Updated: 29 January 2024
Effective Date: 29 January 2024
1. Introduction
Welcome to Campofrio Safaris. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website: https://campofrio-safaris.com (the “Service”).
By accessing or using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue the use of our Service.
We may update this Privacy Policy from time to time without prior notice. When a revised version is posted, it becomes effective 180 days after posting. Continued use of the Service after this period indicates acceptance of the updated Policy. We encourage you to revisit this page regularly.
2. Information We Collect
We may collect and process personal information such as your full name, email address, mobile number, date of birth, and physical address.
3. How We Use Your Information
The information we collect may be used for marketing and promotional communication, creating and managing user accounts, collecting customer feedback, enforcing Terms and Conditions, providing customer support, managing and processing customer orders, handling disputes, and maintaining and updating user accounts.
If we intend to use your information for any other purpose, we will request your explicit consent beforehand.
4. Retention of Your Information
We retain your personal information for a period ranging from 90 days to 2 years after your account becomes inactive, or as long as necessary to fulfill the purposes outlined in this Policy.
Certain information may be stored longer to comply with legal and regulatory requirements, prevent fraud, or enforce legal rights. Anonymized or aggregated data that does not identify you may be retained indefinitely.
5. Your Rights
Depending on applicable laws, you may have the right to access your personal data, update or correct your information, request deletion of your data, restrict or object to how your data is processed, request a copy of your data for transfer to another entity, withdraw previously given consent, or lodge a complaint with an appropriate authority.
To exercise these rights, you may contact us at: support@campofrio-safaris.com. We will respond within the timeframe required by law. You may also opt out of marketing or profiling used for marketing by emailing the same address.
Declining to provide required information may limit or prevent the use of some parts of the Service.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. For more details and available choices, please refer to our Cookie Policy.
7. Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage over the internet is completely secure. We cannot guarantee absolute security, and you transmit information at your own risk.
8. Grievance / Data Protection Officer
If you have any questions, concerns, or complaints about how we handle your data, you may contact our Grievance Officer at the following address:
Campofrio Safaris
P.O. Box 57734
Nairobi 00200, Kenya
Email: support@campofrio-safaris.com
