Terms and Conditions

Terms and Conditions

  1. Booking Confirmation:

    • All safari bookings made with Campofrio Safaris are subject to availability and confirmation by Campofrio Safaris.
    • Clients acknowledge and agree to these terms and conditions upon booking a safari with Campofrio Safaris.
    • Booking confirmation is contingent upon the receipt of the required deposit or full payment, as specified by Campofrio Safaris.
  2. Payment:

    • A non-refundable deposit, as determined by Campofrio Safaris, is required to secure a booking.
    • Full payment must be received by Campofrio Safaris before the commencement of the safari, unless otherwise agreed upon in writing.
  3. Cancellation and Refunds:

    • Cancellations made by clients are subject to cancellation fees, which may vary depending on the timing of the cancellation and the specific terms of the booking.
    • Campofrio Safaris reserves the right to cancel or amend bookings due to unforeseen circumstances, including but not limited to natural disasters, acts of terrorism, and government restrictions. In such cases, clients will be offered alternative arrangements or a refund, at Campofrio Safaris’ discretion.
  4. Travel Insurance:

    • Campofrio Safaris strongly recommends that clients obtain comprehensive travel insurance to cover unforeseen events such as trip cancellations, medical emergencies, and travel disruptions. Clients are responsible for ensuring that their insurance coverage is adequate for the duration and activities of the safari.
  5. Responsibility:

    • While every effort is made to ensure the safety and comfort of clients during safaris, Campofrio Safaris shall not be liable for any loss, injury, or damage incurred during the safari, including but not limited to accidents, illness, or property loss.
    • Clients participate in safaris at their own risk and are responsible for their own health, safety, and well-being. It is recommended that clients adhere to the advice and instructions of Campofrio Safaris’ guides and staff at all times.
  6. Health and Medical Requirements:

    • Clients are responsible for ensuring they meet any health and medical requirements for travel to the safari destination, including obtaining necessary vaccinations and medical clearance if required. Campofrio Safaris recommends that clients consult with a medical professional prior to travel to assess any health risks and obtain appropriate medical advice.
  7. Force Majeure:

    • Campofrio Safaris shall not be liable for any failure or delay in performing its obligations under these terms and conditions due to circumstances beyond its control, including but not limited to natural disasters, acts of terrorism, civil unrest, and government restrictions.
    • In the event of a force majeure event, Campofrio Safaris will make reasonable efforts to provide alternative arrangements or reschedule the safari, subject to availability and feasibility.
  8. Code of Conduct:

    • Clients are expected to conduct themselves in a respectful and responsible manner towards fellow travelers, guides, staff, and local communities during the safari.
    • Clients are required to adhere to local laws, customs, and regulations at all times and to follow any instructions provided by Campofrio Safaris’ guides and staff.
    • Campofrio Safaris reserves the right to refuse service or remove clients from the safari if their behavior is deemed inappropriate, disruptive, or harmful to others.
  9. Privacy Policy:

    • Campofrio Safaris respects the privacy of its clients and is committed to protecting the confidentiality of their personal information. Personal information provided by clients will only be used for the purpose of facilitating the safari booking and providing relevant services.
    • Campofrio Safaris will not disclose clients’ personal information to third parties without their consent, except as required by law or as necessary to provide the requested services.
  10. Governing Law and Jurisdiction:

    • These terms and conditions shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Kenya.

By booking a safari with Campofrio Safaris, clients agree to abide by these terms and conditions. Campofrio Safaris reserves the right to update or modify these terms and conditions at any time without prior notice. It is the responsibility of clients to review these terms and conditions periodically for any changes or updates.